Location: 6th Floor, Navlakha Complex, Agrasen Square, Indore
Type: Full Time
Experience: 1 to 3 years in digital/web agency (preferably Shopify)
Salary: Based on the experience

About Us

We are a fast growing ShopifyDesign & Development agency with a strong focus on building High Converting websites that outperform industry standards. Our work prioritizes CRO(Conversion Rate Optimization) — not just pretty websites, but websites that sell.
Beyond web builds, we specialize in Performance Marketing (Google & Meta), Social Media Management, SEO, and Photoshoot& Videography – helpingD2Cbrands launch, scale, and dominate online.

What You'll Do

Role Overview:
You will play a pivotal role in managing clientrelationships and ensuring the successful delivery of eCommerce projects.
You will be the primary point of contact for clients, understanding their business goals, and overseeing project execution from initiation to completion.

Responsibilities:
Client Relationship Management:
● Build and nurture strong relationships with clients, understanding their business needs and providing strategic guidance.
● Act as the main point of contact for client communication, addressing concerns, and ensuring overall satisfaction.

Project Management:
● Oversee the end-to-end project lifecycle, ensuring timely and successful delivery of eCommerce solutions.
● Collaborate with functional teams, including designers, developers, and content creators, to meet project objectives.

Timeline Management:
● Develop project timelines and, ensuring projects are delivered within scope and on
schedule.
● Monitor project progress, identifying potential risks, and implementing mitigation strategies.

Qualifications:
● Proven experience in account management and project management within the eCommerce or digital agency space.
● Strong understanding of Shopify and Shopify Plus platforms.
● Excellent communication and interpersonal skills.
● Demonstrated ability to manage multiple projects simultaneously.
● Strategic thinking and problem-solving skills.

Important Clause (Non Solicitation & Ethics Agreement)

We value integrity and client trust. Therefore, Any client that communicates with you under our agency banner is strictly the agency’s client. You are not permitted to pitch them for freelance/individual projects, nor collaborate with any third party on projects with these clients — during or after your tenure. Violation of this will result in immediate termination, legal action, and financial penalties under binding contracts.

What We’re Looking For

● Strong communication & interpersonal skills — written and verbal
● Clear understanding of DTC/eCommerce/web design concepts
● Previous experience with Shopify or tech/digital agency
● Ability to convey technical and creative ideas in simple, friendly language
● Self-motivated with the ability to close deals quickly and ethically
● Fluent in English (bonus if you understand regional brand culture)

Why Work With Us?

● Proven portfolio of high-converting Shopify websites
● Industry-best design-to-performance pipeline
● Collaborative, kind, and driven team
● Transparent growth
● Work with brands that are genuinely scaling